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PostPosted: Wed Sep 22, 2010 7:58 am 
Retro Guru
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Joined: Mon Mar 02, 2009 9:05 am
Posts: 469
Location: Land of the giant pie
Update: after persuading P2G to have another look, they found the frame!

I was promised delivery, but it never showed. HDNL put it on the wrong van and it wound up in Scunthorpe (I'm in S Yorks).

So it went back and forth between Leeds and sunny Scunny a few times before they admitted that they were struggling to get the frame to me because 'the Leeds depot doesn't deliver to S. Yorks anymore'.

Yep, a huge courier network couldn't work out how to deliver something 20 miles down the road.

In the end I offered to pick it up in person - over a month late, lost several times and I had to pick it up myself! I couldn't be that crap if I tried so chapeau to them.

But the frame is immaculate still and I will be detailing the build on here shortly....


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PostPosted: Wed Sep 22, 2010 11:54 am 
r.B.o.T.M. & P.o.T.M. Winner
r.B.o.T.M. & P.o.T.M. Winner
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Joined: Sun Jul 11, 2010 1:41 pm
Posts: 2449
Location: Plymouth, UK
Glad its sorted!

These courier firms are on whole OK, however some I have used need a lesson in customer service, organisation and putting the customer first!


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