I have come across this thread via another contact on this site and wanted to share my experience with Martin at ETOE.
As a lot of you have most likely read my thread I will not bore you with the email trails to back up my comments but they are available for any of you that want to see for yourselves if you are looking for a painter.
I was looking for a painter back in November and was advised on two, Jon Rock, and Martin at Etoe.
I went with Martin as he said he has no waiting list and gave me a time of 8-12 weeks delivered.
9 weeks in I politely asked for an update, he rudely replied saying that if I wanted it done faster I should get someone else to do it, I honestly only asked for an update and didn't even moan at him as It was within the time frame, and that he now thought the frame would take another 2-4 months.
I then questioned him on this as he didn't at any point say he had issues, or any thing else happening.
Not only was he extremely rude and ranted on about how us Klein owners are like Porsche owners expecting everything done for nothing, but he demanded I get my frame out of his shop with 14 days.
So currently it has cost me £250 in postage to and from Germany and I have nothing to show for it, its disgusting really.
And the frame is still not back with me, TNT have been to the delivery address 3 times and he has claimed to know nothing about it, and is now being very difficult.
If anyone on this site has any pull with the people that are advertised on here, as well as recommended can you contact me regarding Martin and what can be done to stop this happening to anyone else and get compensation from Martin as it was due to this site and its members I went to him so would appreciate some help there please.
So to end it, Martin has zero customer services, is rude to his customers, and is not someone who should be allowed to be recommended on here as well as advertise here.
Do not use him.
I read your thread and agree he needs to go in the dog house. I also know that when it comes to Klein's the fanboys do get over excited and I'll probably be burned with fire by Martin's chums for adding him to the list but hey ho.
If someone's had a good experiance feel free to speak up and I'll put him on both lists. It'll then be up to you lot to decide who you use to repaint your Kleins.